Our Privacy Policy was updated on November 13, 2023.
Please review.
SWB 256 Tuning Forks Privacy Policy
This Privacy Statement describes the types of information that SWB 256 Tuning Forks (“We” or “Our”) collect from and about Users when they visit our website.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We do not use cookies, but one or more of the plug-ins installed on our website do. See the links below for information on the Privacy Policy of the companies sponsoring the plug-ins we use.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for as long as dictated by law for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
NOTE: Users may visit our Site anonymously and refuse to supply any personal identification information. However, that may prevent them from using certain Site related services or activities. For example: placing and order or requesting information on our products or services.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information only with those third parties who provide the payment and shipping services we offer our Users: for example – PayPal, Stripe, WooCommerce Services, USPS, and UPS.
Third Party plug-ins that collect personal information
Source: PayPal
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
To see the PayPal Privacy Policy, visit: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Source: Stripe
Our website offers users the option of using Stripe as a method of payment. This plug-in may collect personal information as part of the transaction.
To see the Strip Privacy Policy visit: https://stripe.com/gb/privacy
Source: WooCommerce Services
Data Used: For payments with PayPal or Stripe: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.
Data Synced (?): For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy (Stripe’s Privacy Policy and PayPal’s Privacy Policy) for more details. For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS or Canada Post, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.
Source: USPS
USPS provides shipping services to our website. Their Privacy Policy can be reviewed here: https://about.usps.com/who-we-are/privacy-policy/welcome.htm
Source: UPS
UPS provides shipping services to our website. Their Privacy Policy can be reviewed here:
https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page
Source: Ninja Forms
We use the Ninja Forms plug-in to create our Contact Us page and form. We collect your name, email address, and phone (optional) when you use this page or form to contact us.